TERMS AND CONDITIONS FOR ONLINE PURCHASES AND PAYMENTS AND DONATIONS VIA OMPOLSKA.ORG

§1

General provisions

(1) The online store [hereinafter referred to as the "Store"] conducts retail sales via the Internet, based on these Regulations [hereinafter referred to as the "Regulations"].

2. The owner of the Store is: Operation Mobilisation Association in Poland, ul. Brzeska 18/U3, 03-737 Warsaw, tel. 792 942 059, email info.pl@om.org, mailing address: ul. Brzeska 18/U3, 03-737 Warsaw.

(3) The Regulations are an integral part of the sales contract concluded with the customer.

(4) The condition for the conclusion of a contract of sale is the acceptance of the Regulations by the Customer.

5 The goods available in the Store are free from physical and legal defects.

§2

Orders

(1) Orders can be placed as follows:

a) through a form available on the Store's website,

c) in person at the headquarters of the Association, by appointment

(2) The condition for the execution of the order is that the customer provides data that allows verification of the customer and the recipient of the goods. The store confirms acceptance of the order by e-mail or telephone. The store has the right to refuse to accept an order, limit the method of payment or demand prepayment if the order raises reasonable doubts about the veracity and reliability of the data provided or the method of payment.

(3) The parties are bound by the information contained on the Store's website next to the purchased goods at the time of placing an order, in particular: the price, the characteristics of the goods, their features, the elements included in the set, the date and method of delivery.

(4) The information on the Store's website does not constitute an offer within the meaning of the Civil Code. By placing an Order, the Customer is making an offer to purchase the specified goods. A contract of sale is concluded when the Customer confirms the Order by clicking "Order" in the last step of the web form.

§4

Payments

(1) The customer has a choice of payment methods specified in the Forms of payment tab.

(2) Shipping prices are specified in the delivery price list.

(3) The condition for the release of goods is payment for the goods and shipment.

§5

Shipping of goods

(1) The ordered goods are sent by the Store via shipping companies (e.g., the Polish Post Office or a courier service) or made available for collection by the customer at the company's headquarters. Digital products and event tickets are forwarded to the email address indicated by the customer.

(2) In the case of payment by payment card, the order processing time is calculated from the moment of positive authorization of the transaction.

(3) In the case of payment by means other than cash on delivery, the shipping date is extended by the period between the placement of the order and the date of crediting the amount due to the Store's bank account.

§6

Complaints

(1) The basis for the acceptance of a complaint is the presentation by the customer of proof of purchase of goods (fiscal receipt or VAT invoice).

(2) In the case of non-conformity of goods with the contract, the Customer should send back to the Store the advertised goods with a description of the non-conformity.

(3) The Store shall respond to the Customer's complaint within 14 working days after returning the goods with a description of the nonconformity. If verification of nonconformity requires an expert opinion, or a representative of the manufacturer of the goods, the deadline for the Store to respond is extended by the time it takes the Store to obtain such an opinion.

(4) When the realization of a legitimate complaint involves sending the customer new goods or removal of discrepancies, the cost of delivery shall be borne by the Store.

(5) Individual settings of the Client's computer and monitor that cause erroneous or distorted display of information about goods (such as colors), cannot be the basis for a complaint.

§7

Right of withdrawal

(1) On the basis of the Law on the Protection of Certain Consumer Rights and Liability for Damage Caused by a Dangerous Product of March 2, 2000. The customer has the right to withdraw from the contract.

(2) The right to withdraw from the contract is effective if the Customer submits to the Store, within 14 days of receipt of the goods, a statement of withdrawal from the contract.

(3) The customer shall return the goods to the Store within 14 days of the declaration of withdrawal from the contract. Returned goods should be intact, including complete, in factory packaging, can not bear traces of use. Shipping costs shall be borne by the customer.

(4) Within 3 working days of receiving the shipment, the Store will check the condition of the transferred product.

(5) Within 7 days after checking the goods, the Store shall return the amount paid to the Customer, less the cost of processing the order. The customer should indicate the bank account number to which the refunded amount is to be transferred. In the case of payment by credit card, the refund will be made to the card.

(6) In case of violation by the Customer of the conditions specified in paragraphs 2 and 3 above, the statement of withdrawal is ineffective, the goods are not refundable, and the Store does not return the amount paid to the Customer.

(7) The right of withdrawal does not apply to the Customer in the cases specified in Article 10 paragraph 3 of the Law specified in paragraph 1 above, i.e. with regard to contracts:

(1) provision of services, if the trader has performed the service in full with the express consent of the consumer, who was informed before the performance, that after the performance by the trader will lose the right of withdrawal;

(2) in which the object of performance is sound or visual recordings or computer programs delivered in sealed packaging, if the packaging was opened after delivery;

(3) for the provision of services in the field of accommodation, other than for residential purposes, transportation of goods, car rental, catering, services related to leisure, entertainment, sports or cultural events, if the contract specifies the day or period of service;

(4) for the supply of digital content that is not recorded on a tangible medium, if the performance has begun with the express consent of the consumer before the expiration of the deadline for withdrawal from the contract and after the Organizer has informed him of the loss of the right to withdraw from the contract.

(8) In connection with the content of Section 7(3), the Store does not provide for the possibility of returning tickets for events with a specific date. It is possible to transfer the ticket to another person, after contacting the Store in advance (up to 24 hours before the date of the event).

(9) In the event of cancellation of the event by the Organizer, the customer is entitled to a full refund in accordance with the tickets purchased.

§8

Privacy protection

(1) By placing an order, the customer agrees to the processing of his personal data for the sole purpose of processing the order.

(2) The customer may also give separate consent to receive advertising and promotional materials from the Store, including the Association's newsletter.

(3) The customer has the right to inspect and correct his data, as well as to request deletion.

§9

Intellectual property

It is forbidden to use any materials published on the Store's website (including photos and descriptions of goods) without the Store's written consent.

§10

Entry into force and amendments to the Regulations

(1) The Regulations shall come into force as of the date of publication on the Store's website.

(2) The Store reserves the right to amend the Terms and Conditions, which shall come into force on the date of their publication on the Store's website. Contracts concluded before the amendments to the Terms and Conditions shall be governed by the version of the Terms and Conditions in effect on the date of placing an Order by the Customer.